Privacy Policy for Tiru Tena
Last Updated: November 19, 2025
Tiru Tena (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application (“App”) available on Google Play.
1. Information We Collect
The following information is collected for App functionality and better customization, performance, etc.:
- Name – For user identification and personalization
- Email address – For account management and communication
- Phone number – For appointment confirmations and notifications
- Location – To help locate nearby hospitals, clinics, or doctors
- Web browsing – To improve app experience and provide relevant content
- Photos – For profile pictures, medical reports, or documents you choose to share
- Calendar – To sync appointments and schedule reminders
- Files – To store and manage medical documents and health records
- App activity – To improve app performance and user experience
We do not access your data in the background or without consent.
2. How We Use Your Information
We use collected information to:
- Facilitate doctor–patient–hospital connectivity and appointment management.
- Improve app functionality and user experience.
- Send important updates, reminders, or health notifications.
- Ensure security and prevent fraud.
3. Data Sharing and Disclosure
We do not sell or rent user data. We may share information only:
- With healthcare providers (hospitals/doctors) when necessary for appointment or treatment purposes.
- With third-party service providers who help us run the app (analytics, cloud storage, etc.), bound by strict confidentiality.
- If required by law or for safety/security reasons.
4. Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations. Users can request deletion of their data anytime by contacting us.
5. Children’s Privacy
If your child is under 13, please do not allow them to use the app without parental supervision. We do not knowingly collect data from children under 13. If we discover such data, we promptly delete it.
6. Your Rights and Choices
You may:
- Access, edit, or delete your account and personal information.
- Revoke app permissions (Camera, Location, Notifications) at any time through device settings.
- Request full data deletion by emailing us at [email protected].
7. Security
We use strong encryption and secure protocols to protect your data from unauthorized access, alteration, or disclosure.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted here, and continued use of the app means you accept those changes.
9. Contact Us
If you have any questions or requests related to privacy, please contact: